Privacy Policy

Last Updated: July 28, 2024

Welcome to Liquor Express!

We have adopted this Privacy Policy, which determines how we are processing the information collected by Liquor Express, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Liquor Express website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Liquor Express, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@LiquorExpress.store.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@LiquorExpress.store.

General disclosure:

1. Shipping Restrictions

Liquor Express ships alcoholic beverages to eligible addresses within the United States only. We do not offer international shipping, and delivery may be restricted or prohibited in certain areas due to local laws and regulations. It is the customer's responsibility to ensure that their shipping address is within our designated shipping area.

2. Legal Drinking Age Verification

By placing an order for alcoholic beverages, you affirm that you are at least 21 years old, the legal drinking age in the United States. All orders are subject to age verification, and customers must provide a valid government-issued ID upon delivery to confirm their age.

3. Shipping Methods and Times

We offer standard and expedited shipping options for our products. Shipping times may vary depending on your location, selected shipping method, and the availability of the product. Estimated delivery times will be provided at checkout and are based on business days (Monday through Friday, excluding holidays).

4. Shipping Fees

Shipping fees are calculated based on the weight and dimensions of the package, as well as the selected shipping method and delivery location. Shipping fees will be displayed at checkout, and customers are responsible for paying all shipping costs associated with their order.

5. Delivery Process

Upon placing an order, customers will receive a confirmation email with their order details and tracking information. Orders are typically processed and shipped within 1-3 business days of payment confirmation. Once shipped, customers can track the status of their package using the provided tracking number.

6. Signature Requirement

All shipments containing alcoholic beverages require an adult signature upon delivery. A person who is at least 21 years old with a valid government-issued ID must be present to sign for the package. Carriers will not deliver alcoholic beverages to anyone under the age of 21, and packages will not be left unattended.

7. Restrictions and Prohibitions

We reserve the right to refuse or cancel orders that cannot be fulfilled due to legal restrictions or prohibitions on shipping to certain areas. Customers are responsible for ensuring that they are legally permitted to receive alcoholic beverages at their shipping address.

8. Returns and Refunds

Please refer to our Returns and Refunds Policy for information on returning or exchanging products purchased through our website. Shipping fees are non-refundable, and customers are responsible for any return shipping costs incurred.

9. Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at info@LiquorExpress.store. We are available to assist you during our business hours and strive to provide timely and helpful support to all our customers.

10. Updates and Amendments

We reserve the right to update, amend, or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices and policies.